For warehouses, hauliers, manufacturers and trade counters
Proof you did it properly.
A staff handbook written around how your site actually runs, a harassment risk assessment, and an anonymous survey of your own people. Issued together, kept current every month, and built to hold up if anyone ever asks.
No meeting, no charge, no chasing. If your paperwork is in order we will tell you so.
Tribunal claims doubled. Staff now have six months to bring most claims, not three.
Harassment duty in force. You must show the steps you took to prevent it, customers and visitors included.
Unfair dismissal from six months. Almost everyone you employ, with no cap on the award.
One product, done properly
What you get
Three things, built around your business rather than downloaded, then kept current for as long as you stay.
A handbook that matches your floor
Twenty-two sections, your rules, your named people, written in plain English at the level your staff actually read. New starters sign for it, and that signature is recorded.
A harassment risk assessment
Who is exposed, where, from whom, and the reasonable steps you are taking. The record the October duty asks for, with every finding traced to its source.
What your own people say
An anonymous four-minute survey, a QR code on the noticeboard. Findings by role, honestly reported. The part almost nobody has and everyone is expected to.
Then, every month
- A five-minute toolbox talk, in your name, with digital sign-off your people scan
- Your documents reissued twice a year, when the law actually changes
- The survey rerun annually, with the change since last year
- Your current handbook hosted at a link, acknowledgements recorded
- Every HR letter you might need, pre-filled and kept current
- A call whenever you want to check something before you act
- Once a year, one dated page summarising everything you did
The difference
Documents say. Evidence shows.
What most firms have
A handbook someone downloaded years ago, with another company's name still in clause nine. A policy that says harassment is not tolerated, in a drawer, unsigned.
If a tribunal, an insurer or a big customer ever asks what you actually did, a policy is a claim. It proves intention, not action.
What we build
A file of dated records: who was trained and when, who acknowledged what, what your people said when asked anonymously, what you changed as a result.
Every assessment states plainly what it rests on. Where something is your account alone, it says so, because a document that overclaims is worse than no document at all.
What we deliberately do not sell
No advice line you will ring twice a year. No HR software. No tribunal insurance. No multi-year tie-in. When something is genuinely contentious we say so and point you at a solicitor, because pretending otherwise is how firms get hurt. The scope is narrow on purpose, and the price reflects it.
One monthly figure, and it goes down
Three ways to do this.
The work is the same in all three. What changes is what the evidence rests on, which matters only if it is ever questioned. Most firms take the middle one.
Documented
Built on what you tell us, written up properly.
- Handbook, 22 sections
- Harassment risk assessment and reasonable steps record
- Redrafts of anything now wrong in your paperwork
- The full monthly service above
- No staff survey
- No manager training
Evidenced
Adds what your own people say, anonymously.
- Everything in Documented
- Anonymous staff survey, four minutes, by QR code
- Findings by role, with the response rate
- A second manager questionnaire, so you see where the office and the floor disagree
- Action plan built from what your people actually said
Tracked
Adds proof that things changed, measured twice.
- Everything in Evidenced
- Three manager training modules on a phone, with dated certificates
- A live hour with your supervisors on your own situations
- The survey run again at six months, showing what moved
- Review calls every quarter
Say it in one sentence: £149 a month for the first year, £89 a month after that. Your first year includes a build charge, which is what it costs to produce your documents, paid off monthly instead of invoiced up front. On Evidenced that is £720 at £60 a month. Once it is paid it stops, so from month thirteen you pay £79, £89 or £139 a month and nothing else changes.
Twelve month minimum term, then rolling with thirty days' notice. No VAT, no deposit, nothing to pay up front, by direct debit. Your handbook, your risk assessment and your letters are yours to keep whatever happens. The hosted handbook, the sign-off register and the yearly evidence summary run for as long as you subscribe. If you end it inside the first year you settle what is left of your build charge and nothing else. Prices are for a single site.
Under 12 staff we only offer Documented, because an anonymous survey cannot honestly protect identities in a smaller team, and we will not pretend otherwise.
Who we are
Run these sites, not just written about them.
JTM Workplace was built by Mike Chilton, after twenty-five years running operations in distribution and manufacturing: the shifts, the drivers, the trade counter on a Saturday, the supervisor holding three jobs together. The paperwork sold to firms like these is written by people who have never stood on a floor, and it reads like it.
So everything here starts from how a site actually runs. The handbook a new starter can follow. The risk assessment that names the driver waiting area, not "communal spaces". The survey your people will actually answer, standing up, in a break, on a phone.
Every assessment is reviewed and signed off by a CIPD Level 5 qualified practitioner before it reaches you.
- Delivery
- Remote and national. Everything by document, questionnaire, survey and call, which is what keeps the price where it is.
- Sign-off
- Every pack, reissue and survey finding reviewed by a CIPD Level 5 qualified practitioner.
- Scope
- Operational assessments and records. Not legal advice, and honest about the line: contentious matters go to a solicitor, and we can introduce one.
Straight answers
The three things everyone asks.
Do you visit the site?
No. Delivery is remote, which is what makes the price a fraction of a conventional consultant. What replaces the walk-round is better evidence, not less: your own documents parsed properly, photographs you take on your phone, a second account from one of your supervisors, and an anonymous survey of your whole workforce. A visit sees a site on its best behaviour for one morning. A survey hears from everyone.
Am I tied in?
Twelve months minimum, because building everything properly costs us most of the first year. After that it rolls monthly and you can leave with thirty days' notice. The price goes down at month thirteen, not up, and we put that date in writing on day one. If you leave inside the first year you settle what is left of your build charge, we tell you that figure before you sign, and there is nothing else to pay. Your handbook, your risk assessment and your letters are yours to keep whatever you decide.
Are you solicitors?
No, and we will never pretend to be. What we build is operational: assessments, records and training, the file that shows what you did. Anything genuinely contentious, a live dispute, or a change to contract terms belongs with a solicitor, and we will say so at the time and introduce one if you need it.
Start with the free one
Send us your handbook.
Email whatever you have, a handbook, a contract, a policy from a drawer. Within five working days you get one page listing what in it no longer holds up, ranked by what each gap would cost you if tested. If it is all in order, we will say so, and you will not hear from us again.
No handbook to send? Most firms your size do not have one, and that is usually the reason people get in touch in the first place. Tell us how many staff you have and what the business does. We will tell you what is missing and what it would take to put right.